1. Please understand that community has limited time/resources to help you. So, please read this carefully to ensure you get the correct response.
1. Please understand that community has limited time/resources to help you. So, please read this carefully to ensure you get the correct response.
1. Search the [Mailing List Archives](https://gitlab.eurecom.fr/oai/openairinterface5g/wikis/MailingList) if the problem was not already treated. Try to look at the linux installation, kernel logs to find out the problem. If you describe the *problem clearly*, then someone can answer you with a *clear* solution.
1. Search the [Mailing List Archives](https://gitlab.eurecom.fr/oai/openairinterface5g/wikis/MailingList) if the problem was not already treated. Try to look at the linux installation, kernel logs to find out the problem. If you describe the **problem clearly**, then someone can answer you with a **clear solution**.
1. Try to locate whether the problem is within openairinterface5g or openair-cn repository. Please avoid sending email to multiple mailing lists and spamming the community.
1. Try to locate whether the problem is within openairinterface5g or openair-cn repository. Please avoid sending email to multiple mailing lists and spamming the community.
1. In some cases, it might be that problem of usage is related to both openairinterface5g and openair-CN. Only in these exceptional cases, you should send email to both the mailing lists.
1. In some cases, it might be that problem of usage is related to both openairinterface5g and openair-CN. Only in these exceptional cases, you should send email to both the mailing lists.
1. Please make sure the subject describes the problems clearly. And avoid sending new/different problems on the old thread.
1. Please make sure the subject describes the problems clearly. And avoid sending new/different problems on the old thread.
